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Application Crashes With "Invalid DataWindow row/column specified" While Opening the "Add a Link..." Menu Item When the Filter Condition is Set in Work Manager (Doc ID 2353738.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

Application crashes while opening the "Add a Link..." menu item when the filter condition is set in work manager

    Filter condition was applied for the work queue and the displayed count is ‘0’ (i.e. No rows are available in the work queue which matches the filter condition).

    Add a Links option is enabled even though there is no record displayed in work queue.

 

 

When click the "Add a Link..." menu item, the application crashes with "Invalid DataWindow row/column specified" as shown below in the screen shot:






Cause

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