Create Order Request Hanging In AIA Queue

(Doc ID 2354968.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.2.4 version, BEA Server

Create Order request hanging in AIA queue.

AIA is pushing order creation request in AIA queue but it is not reaching to OSM.
After restarting the OSM admin and managed server, OSM is creating all the orders which were stuck in AIA queue.




Changes

 

Cause

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