Custom Exit For Task Generation
Last updated on FEBRUARY 01, 2018
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
In MSS 6.2.1
We are trying to use a custom exit (one of the stored procedures) to auto label tasks IMMEDIATELY AFTER the task is generated and assigned to a queue.
We tried using the SP_PSR_CUSTOM_VALIDATION stored procedure to do this, but our testing efforts showed that the tasks were not labeled. We think this is because the custom exit runs after the order is created, but PRIOR to the tasks actually being generated.
Does MSS has a stored procedure/or any other custom exit point so that we can add custom code to, which will run right after the tasks are generated and assigned to a queue?
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