Custom Exit For Task Generation
(Doc ID 2355419.1)
Last updated on AUGUST 19, 2019
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 to 6.3.0 [Release 6.2.0 to 6.3]Information in this document applies to any platform.
Goal
MSS 6.2.1 | TASK GENERATION
=====================
We are trying to use a custom exit (one of the stored procedures) to auto label tasks IMMEDIATELY AFTER the task is generated and assigned to a queue.
We tried using the SP_PSR_CUSTOM_VALIDATION stored procedure to do this, but our testing efforts showed that the tasks were not labeled. We think this is because the custom exit runs after the order is created, but PRIOR to the tasks actually being generated.
Does MSS has a stored procedure/or any other custom exit point so that we can add custom code to, which will run right after the tasks are generated and assigned to a queue?
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |
| References |