Failed To Restart Page Servers (Master-Agent)

(Doc ID 2355472.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Commerce Platform - Version 10.0.3.5 and later
Information in this document applies to any platform.

Symptoms

Description:
Customer is unable to restart servers (Agent server specifically), and they are using a Shared ConfigFileSystem.

 

Errors:

 

 

Changes

They may have started to encounter an issue in storefront, and then attempted to restart one of the agents (NOT the master). Upon restarting the agent, the agent does NOT come back up, and you may see similar errors as indicated above. 

Cause

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