Severe Performance Degradation Invoking ReadActivities Operation against ActivityService in P6 Web Services version 18.104.22.168
(Doc ID 2355599.1)
Last updated on JANUARY 31, 2018
Applies to:Primavera Web Services - Version 22.214.171.124 and later
Information in this document applies to any platform.
On : 126.96.36.199 version, Performance
When attempting to call the ReadActivities Operation against ActivityService P6 Web Services after upgrade to 16.2, the following error occurs:
Caused By: com.primavera.infr.db.ConnectionRecycledException: Connection has been recycled. Database P6PMDBqa Pool PMR
NOTE: All of the following errors can occur so will depend on P6 Web Services timeout settings and available memory on the server:
<ns:ErrorDescription>Invalid database request (DBEngineException). Please see server logs for more details.</ns:ErrorDescription>
<ns:ErrorDescription>Java heap space</ns:ErrorDescription>
The issue has the following business impact: Due to this issue, users cannot read activities as efficiently in 188.8.131.52
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