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Unable To Exit The Product Tab: "Processing" Displayed And Never Completes (Doc ID 2355606.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 6.0.5.1 and later
Information in this document applies to any platform.

Symptoms

After importing a case into Argus Safety and opening it, a red dot is presented to the right of "Product Name" in Argus Safety > Products.

Users do not have the usual options displayed (Re-arrange, Delete, Copy). Additionally, users are unable to delete/change Product or exit the screen. When attempts are made, the screen hangs with "Processing" displayed.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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