P6 Appears to 'Hang' at Login and Takes Many Minutes to Load Completely
(Doc ID 2355608.1)
Last updated on DECEMBER 04, 2019
Applies to:Primavera P6 Professional Project Management - Version 188.8.131.52 and later
Primavera P6 Enterprise Project Portfolio Management - Version 184.108.40.206 and later
Information in this document applies to any platform.
When a user logs in to P6 Professional, the application appears to hang; if left for many minutes the application eventually loads. In a multi-user environment with a shared database, other users are able to login to P6 Professional with no delays.
After the user logs in, P6 should load and display the application window within a few seconds.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
- Launch P6.
- Enter the login credentials and click OK.
- View the reported behavior.
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