TR: 3.1.0.4 Blank View SQL Screen and Log-######### Clicking View SQL Glasses w/Saved Query Over 1,000+ Codes (Doc ID 2355811.1)

Last updated on MARCH 03, 2019

Applies to:

Symptoms

Users notice the following behavior in Cohort Explorer:

1) Blank/Empty View SQL Box

and

2) A faint error in the back ground:

An error has occurred. Please contact support with reference 'LOG-##########'

Steps to Reproduce
=============
1. Go to Cohort Query
2. Click Query Library
3. Pull up the name of your saved query (Query has 1,000 codes, for example Diagnostic Codes or Medication Codes, etc.)
4. click the glasses
5. Wait for a some time
6. Here is the problem:

The result is an empty View SQL Box and then the resulting LOG-###### error in the background

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.