ItemTicketGroupQty Report fails with "Layout not found: ItemTicket.rtf" Error

(Doc ID 2356306.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

 In Store Inventory Management (SIM) , find that, ItemTicketGroupQty report fails with the following error :

Steps to Reproduce :

1. Open BI Publisher application and login
2. Navigate to ‘ItemTicketGroupQty’ report and click to open it.
3. System throws above error.

Cause

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