On Web Client When Clicking Contents tab on Activities object "Fatal Error! TreeGrid Cannot Render" Error Occurs

(Doc ID 2356495.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When clicking on Contents tab of specific Activities object in Web Client, following error occurs

Error
Fatal error !
TreeGrid cannot render


On the stderr.log below error message is observed : 

org.jdom.IllegalDataException: The data "<a tabindex="-1" href="#" onmouseover="showQuickViewLink(event, this)" onmouseout="cancelQuickViewTimer(this);" onclick="javascript:displayObject('ActivityHandler', '18022', '321472', '0');" class="image_link" infourl="showObjectInfo('18022', '321472', '0', '2000007763', 'R0', 'false', 'ACTIVITY_RELATIONSHIPS');">?????????????“??“?????????????????</a>" is not legal for a JDOM attribute: 0xb is not a legal XML character.
at org.jdom.Attribute.setValue(Attribute.java:486)
at org.jdom.Attribute.<init>(Attribute.java:229)
at org.jdom.Attribute.<init>(Attribute.java:252)
at org.jdom.DefaultJDOMFactory.attribute(DefaultJDOMFactory.java:89)
...


Steps
1. Login to Web Client
2. Search specific Activities Object
3. Press the Content tab

Changes

 

Cause

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