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OMSException: Order Creation Failed, Encountered Error in OSM (Doc ID 2356578.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.2.4 and later
Information in this document applies to any platform.

Symptoms

On : OSM 7.2.4 version, Order Request Processor

Faced an issue in where after COM order creation when SOM order is called for creation ,SOM failed with below error

ERROR
-----------------------

 "Failed to create and start the order due to  java.lang.RuntimeException: OMSException: encountered error starting orchestration caused by:Cannot find task for notification  id"


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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