New Policy Crashes When Changing Company

(Doc ID 2356799.1)

Last updated on FEBRUARY 02, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.29 and later
Information in this document applies to any platform.

Symptoms

With 10.2.0.29, found that New Policy crashes when we try and change company from LNL to Torchmark.


ERROR
-----------------------
Error Message


com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "planGuid" is not populated.


Return To Application
Hide Error

java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "planGuid" is not populated.
at com.adminserver.pas.uip.PolicyUip.processCompanyChange_aroundBody3$advice(PolicyUip.java:65)
at com.adminserver.pas.uip.PolicyUip.processCompanyChange(PolicyUip.java:1)
at com.adminserver.pas.web.PolicyPage.processCompanyChange(PolicyPage.java:188)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
at com.sun.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:68)
at javax.faces.event.MethodExpressionValueChangeListener.processValueChange(MethodExpressionValueChangeListener.java:91)
at javax.faces.event.ValueChangeEvent.processListener(ValueChangeEvent.java:134)
at javax.faces.component.UIComponentBase.broadcast(UIComponentBase.java:774)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:475)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:756)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:82)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:118)
at com.icesoft.faces.webapp.http.core.JsfLifecycleExecutor.apply(JsfLifecycleExecutor.java:50)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
http://slc15akp.us.oracle.com:9010/PASJava - login mxculkin/mxculkin

New Policy -> change LNL Producer Management to Torchmark Companies

DB is on slc10zsm.us.oracle.com - orcl 1521
user oipauser/oipauser


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to add new policies

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms