New Policy Crashes When Changing Company (Doc ID 2356799.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Symptoms

With 10.2.0.29, found that New Policy crashes when we try and change company from LNL to Torchmark.


ERROR
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Error Message


com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "planGuid" is not populated.


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java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "planGuid" is not populated.
at com.adminserver.pas.uip.PolicyUip.processCompanyChange_aroundBody3$advice(PolicyUip.java:65)
at com.adminserver.pas.uip.PolicyUip.processCompanyChange(PolicyUip.java:1)
at com.adminserver.pas.web.PolicyPage.processCompanyChange(PolicyPage.java:188)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
at com.sun.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:68)
at javax.faces.event.MethodExpressionValueChangeListener.processValueChange(MethodExpressionValueChangeListener.java:91)
at javax.faces.event.ValueChangeEvent.processListener(ValueChangeEvent.java:134)
at javax.faces.component.UIComponentBase.broadcast(UIComponentBase.java:774)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:475)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:756)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:82)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:118)
at com.icesoft.faces.webapp.http.core.JsfLifecycleExecutor.apply(JsfLifecycleExecutor.java:50)


STEPS
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The issue can be reproduced at will with the following steps:
http://slc15akp.us.oracle.com:9010/PASJava - login mxculkin/mxculkin

New Policy -> change LNL Producer Management to Torchmark Companies

DB is on slc10zsm.us.oracle.com - orcl 1521
user oipauser/oipauser


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to add new policies

Cause

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