New Policy Crashes When Changing Company
(Doc ID 2356799.1)
Last updated on MARCH 29, 2019
Applies to:
Oracle Insurance Policy Administration J2EE - Version 10.2.0.29 and laterInformation in this document applies to any platform.
Symptoms
With 10.2.0.29, found that New Policy crashes when we try and change company from LNL to Torchmark.
ERROR
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Error Message
com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "planGuid" is not populated.
Return To Application
Hide Error
java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "planGuid" is not populated.
at com.adminserver.pas.uip.PolicyUip.processCompanyChange_aroundBody3$advice(PolicyUip.java:65)
at com.adminserver.pas.uip.PolicyUip.processCompanyChange(PolicyUip.java:1)
at com.adminserver.pas.web.PolicyPage.processCompanyChange(PolicyPage.java:188)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:254)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:302)
at com.sun.facelets.el.TagMethodExpression.invoke(TagMethodExpression.java:68)
at javax.faces.event.MethodExpressionValueChangeListener.processValueChange(MethodExpressionValueChangeListener.java:91)
at javax.faces.event.ValueChangeEvent.processListener(ValueChangeEvent.java:134)
at javax.faces.component.UIComponentBase.broadcast(UIComponentBase.java:774)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:475)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:756)
at com.sun.faces.lifecycle.InvokeApplicationPhase.execute(InvokeApplicationPhase.java:82)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:118)
at com.icesoft.faces.webapp.http.core.JsfLifecycleExecutor.apply(JsfLifecycleExecutor.java:50)
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to add new policies
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |