Documaker Studio will not start after Re-Imaging Hard Drive
Last updated on FEBRUARY 12, 2018
Applies to:Oracle Documaker - Version 12.0 and later
Information in this document applies to any platform.
The user Re-imaged a PC and now the Documaker Studio executable fails with the error message:
The application has failed to start because the side by side configuration is not correct.
Please see the application event log or use the command-line sxstrace.exe tool for more detail.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms