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Planner Crashed After Restructuring The Drawing (Doc ID 2357123.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Macro Space Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

While restructured the drawing the planner crashes and  AutoCAD throws a fatal error.

Steps to Reproduce:

  1. Open floor plan for store.
  2. Used AutoCAD command to copy a block.
  3. Synchronized to match drawing.
  4. Ran Restructure drawing and select all blocks.
  5. Choose options to reset layer and level.
  6. Click apply and exit.
  7. Validate that system disconnected from the server and AutoCAD application fails with fatal error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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