Errors "CRITICAL Failed while removing the sql directory" When Running nms-install-config

(Doc ID 2357308.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.1.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, Installation

Errors when running nms-install-config

Under NMS 2.3, "nms-install-config --nojava" needs to be run three times in order for it to run without any errors.


First Attempt


>nms-install-config --nojava

The run-time directories
  /home/nmsadmin/sql
  /home/nmsadmin/xml
  /home/nmsadmin/migration /home/nmsadmin/bin
  /home/nmsadmin/lib
will be deleted and rebuilt.
Do you want to proceed [yes/no] yes
INFO Reconfiguring NMS Software.
INFO Created the staging directories.
INFO Copied the Product files to the staging directories.
INFO Merged Utility's files with Product files.
CRITICAL Failed while removing the /home/nmsadmin/sql directory.
CRITICAL Please contact NMS support to correct this error.

 

Second Attempt

nmsadmin@nms-system:/home/nmsadmin
>nms-install-config --nojava

The run-time directories
  /home/nmsadmin/sql
  /home/nmsadmin/xml
  /home/nmsadmin/migration /home/nmsadmin/bin
  /home/nmsadmin/lib
will be deleted and rebuilt.
Do you want to proceed [yes/no] yes
INFO Reconfiguring NMS Software.
INFO Created the staging directories.
INFO Copied the Product files to the staging directories.
INFO Merged Utility's files with Product files.
CRITICAL Failed while removing the /home/nmsadmin/migration directory.
CRITICAL Please contact NMS support to correct this error.

 

Third Attempt

nmsadmin@nms-system:/home/nmsadmin
>nms-install-config --nojava

The run-time directories
  /home/nmsadmin/sql
  /home/nmsadmin/xml
  /home/nmsadmin/migration /home/nmsadmin/bin
  /home/nmsadmin/lib
will be deleted and rebuilt.
Do you want to proceed [yes/no] yes
INFO Reconfiguring NMS Software.
INFO Created the staging directories.
INFO Copied the Product files to the staging directories.
INFO Merged Utility's files with Product files.
INFO Committed the staged run-time directories.

Changes

 The system was recently upgraded to 2.3.0.1

Cause

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