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Messages Not Flowing From SIM to RIB and Failing With Error "oracle.retail.sim.common.core.SimServerException: Error calling web service method: RibMessagePublisher.publishMessages" (Doc ID 2357691.1)

Last updated on MAY 15, 2022

Applies to:

Oracle Retail Integration Bus - Version 16.0 and later
Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.


In a newly build integrated environment for version 16, messages from Store Inventory Management (SIM) are not flowing to integrated applications through Retail Integration Bus (RIB). All the applications are installed successfully, both RIB adapters and SIM MPS Workers are Up & running fine, however data is not getting published out of SIM and getting stuck in SIM MPS_STAGED_MESSAGE table. Below errors are observed in the sim.log file :

What is the issue and how to resolve it ?


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