My Oracle Support Banner

When Attempting to Access the User's Profile Under Profiles and Preferences, Receive Error: Exception of type 'Xeno.Prodika.MRUService.BusinessObjects.ObjectNotFoundException' (Doc ID 2357931.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version and later
Information in this document applies to any platform.


While attempting to open a user profile, PLM4P gives an unhandled error.
The user profile cannot be opened by any user, including users with administrator rights.

Server Error in '/ugm' Application.

Exception of type 'Xeno.Prodika.MRUService.BusinessObjects.ObjectNotFoundException' was thrown.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Xeno.Prodika.MRUService.BusinessObjects.ObjectNotFoundException: Exception of type 'Xeno.Prodika.MRUService.BusinessObjects.ObjectNotFoundException' was thrown.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

1. Log into PLM for Process application.
2. Select the Profile and Preferences link in the top right corner of the PLM flro Process application.
3. Receive error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.