Users Report All Mail In Their INBOX Is Going Missing

(Doc ID 2358015.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Communications Messaging Server - Version 8.0.2 to 8.0.2 [Release 8.0.0]
Information in this document applies to any platform.

Symptoms

Using: Messaging Server 8.0.2.1.20171208


Users are reporting that all mail in their INBOX is going missing.

Changes

Recently patched stores that were running Messaging Server version 8.0.1.3.20170906 to 8.0.2.1.20171208.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms