After Moving Database to New Host WARNING: [14870] You Are Not Authorized To Access Errors in OFSAA

(Doc ID 2358040.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.0 and later
Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Oracle Financial Services Funds Transfer Pricing - Version 8.0.0 and later
Oracle Financial Services Profitability Management - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)

Symptoms

On OFSAA 8.0.4 after moving the databases to a new host, the following error appears when clicking on Operations -> Batch Execution or Batch Monitor:

ERROR
WARNING: [14870] You are not Authorized to access this Page. Please Contact System Administrator.

When navigating to some application pages, " Invalid Request / Error While Processing Request " errors appear instead of above error.


Using Oracle OFSAA 8.0.4 with Oracle Database 12c.

Application Server Name: ofsaa
Web Server: IBM Websphere
OS: IBM AIX 7.1 64 Bit
Database: Oracle Database 12.1.0.2 RAC

The issue can be reproduced at will with the following steps:
1. Moved the database from ofsaa-scan1 to ofsaa-scanprod server
2. Reconfigured the application following <Document 1682915.1> How to Update the OFSAA Environment When Moving the Oracle Database to a New Server
3. Restart services
4. Navigate to Batch Execution or Batch Monitor

Cause

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