AIA - BRM Sync Failures

(Doc ID 2358155.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.11.0 version, Webservices Mgr & JCA Adaptor

AIA - BRM Sync Failures

Transactions from AIA to BRM are failing in a huge count due to the errors 1)ErrMsg=ERR_TRANS_ALREADY_OPEN & 2)ErrMsg=ERR_STREAM_EOF.
This is impacting huge customer accounts at payments,adjustments and remaining BRM interactions.

1)Please suggest the reason/cause for these error(s).
2)Are both the same errors? or the causes are different ?
3)By changing the BRM connection parameters in AIA to overcome these errors?
4)It is observed these errors are more in case BRM took a restart and AIA haven't. Can this be the reason?

Acronyms:

BRM - Billing and Revenue Management

AIA - Application Integration Architecture

JCA - Java Connector Architecture

CM - Connection ManagerĀ 

Solution

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