Error Received when Reverting a Policy Back to Previous Version

(Doc ID 2358420.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 2.17.3.0.0 and later
Information in this document applies to any platform.

Symptoms

An error is received when reverting a policy back to previous version without making any changes to the policy. Once a policy is in EDIT status and no changes are made, if it is then
reverted back to the previous version an error is received.

Workaround:
1) Find a policy.
2) Move the policy into Edit status.
3) Close the tab and re-find the policy.
4) Without making any changes, revert the policy to the previous version.
5) The policy is reverted to the previous version successfully without any errors.

ERROR
-----------------------
POL-POEP-001: If the policy belongs to a group account a group account product must be specified that is configured for the specific group account, else an enrollment product must be specified

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Find a policy.
2) Put the policy in Edit status.
3) Without making any changes, revert the policy back to the previous version.
4) An error is received.


Changes

 

Cause

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