Getting Messaging Server 8.0.2.0/8.0.2.1 To Work With NotifyLink (Doc ID 2358466.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Communications Messaging Server - Version 8.0.2 and later
Information in this document applies to any platform.

New mail is not replicated to phone.

Calendar and Contacts work fine.
NotifyLink is able to see folders but does not see any of the emails in the folders.
Uninstalled and reinstalled NotifyMDM and touchdown on the phone as well as created brand new NotifyLink and NotifyMDM accounts.
Any phones using this connection seem to be affected.

The connections work like this: Mobile Phone (active sync) -> Notifylink Imap Client -> Comms server

The email server does not return data after the fetch:

Migrated mailbox to our new Oracle mail server v 8.0.2.1 (older version was 7.0.5.34.0).

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In this Document

Symptoms

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