Activity Reversals Cannot Handle BigText Fields

(Doc ID 2358479.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.28 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.28 version, Activity

ACTUAL BEHAVIOR
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During reversal activity processing, if any field has a type of 05, BigText ( TextArea ) and if both the old and new values are null, the system doesn’t recognize that there is no change. It treats it as a different value and then throws null pointer exception during comparison.


EXPECTED BEHAVIOR
-----------------------
Reversal processing should work correctly regardless of the Field Types involved.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This issue prevents any activity which has TextArea fields from being reprocessed once reversed.

Cause

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