Missing PDF File Extension for PDF Attachment in Automatic Emails from Switching

(Doc ID 2358857.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Missing PDF file extension for PDF attachment in automatic emails from Switching.

The PDF file attachment in email automatically created by NMS when rejecting a switch plan does not have .pdf extension. Users cannot open the PDF file automatically. It has to be saved and opened by PDF viewer.

STEPS
1. In a product environment create a switch plan, set the Requested By Email Address to a 3rd party email.
2. Schedule the switch plan. Note the email attachment doesn't have a PDF extension.

Changes

 

Cause

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