Missing PDF File Extension for PDF Attachment in Automatic Emails from Switching

(Doc ID 2358857.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Utilities Network Management System - Version to [Release 2.3]
Oracle Network Management for Utilities - DMS - Version to [Release 2.3]
Information in this document applies to any platform.


Missing PDF file extension for PDF attachment in automatic emails from Switching.

The PDF file attachment in email automatically created by NMS when rejecting a switch plan does not have .pdf extension. Users cannot open the PDF file automatically. It has to be saved and opened by PDF viewer.

1. In a product environment create a switch plan, set the Requested By Email Address to a 3rd party email.
2. Schedule the switch plan. Note the email attachment doesn't have a PDF extension.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms