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Error while deploying the cartridge from DS 7.3.5 (Doc ID 2359274.1)

Last updated on JULY 12, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : OSM 7.3.5.0.0 version,

While trying to place the orders, we are receiving the following exception in the logs

ERROR
-----------------------
java classNotFoundException: automation
at oracle.communications.ordermanagement.util.net.vfs.VFSCachingClassLoader.loadClass(VFSCachingClassLoader.java:218)
at oracle.communications.ordermanagement.automation.plugin.AutomationPluginManager.isAutomationPluginClassAccessible(AutomationPluginManager.java:904)
at oracle.communications.ordermanagement.automation.plugin.AutomationPluginManager.validateAndDeployAutomationPlugins(AutomationPluginManager.java:340)
at oracle.communications.ordermanagement.automation.plugin.AutomationPluginManager.refresh(AutomationPluginManager.java:180)
at oracle.communications.ordermanagement.automation.plugin.AutomationPluginManager$1.refresh(AutomationPluginManager.java:224)
at oracle.communications.ordermanagement.listener.impl.RefreshListenerRegistryImpl.addListener(RefreshListenerRegistryImpl.java:32)
at oracle.communications.ordermanagement.automation.plugin.AutomationPluginManager.(AutomationPluginManager.java:209)
at com.mslv.oms.j2ee.LifecycleListener$1.run(LifecycleListener.java:311)
>

Reproduction steps
-----------------------
The issue can be reproduced at will with the following steps:
1. Build and deploy OSM 7.0.3 cartridges into OSM 7.3.5

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress the orders

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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