DIVArchive: Control GUI Unresponsive/Hanging/Freezing or Accept Keyboard Input Only
(Doc ID 2359304.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle DIVArchive - Version 7.3.1 to 7.6 [Release 7.3 to 7.6]
The control GUI is sometimes not responding to mouse actions. The mouse cursor displays as hourglass when hovering over Control GUI. Keyboard commands however are functioning correctly. The system is running fine, no requests or other operations are affected.
The issue is solved temporarily by restarting the Control GUI application.
This issue has been reported predominantly in version 7.3.1. On isolated cases it has been reported in version 7.6
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