Cannot Add New Users To OPPM

(Doc ID 2359577.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Primavera Portfolio Management - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

OPPM will not allow new users to be added to the system.

-Verified that all back-end components are working and all connections to the database are well established.

-Ensured that remote connections to the hosting server were not maxed out as detailed in Doc ID: 1939391.

-Tried both solutions outlined in Doc ID: 1939391


EXPECTED BEHAVIOR
-----------------------
OPPM would allow for adding new users to the system.


Cause

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