Job Status (Request Time, Submission Time, Etc) in OC does not match Server's Time

(Doc ID 2359906.1)

Last updated on FEBRUARY 12, 2018

Applies to:

Oracle Clinical - Version 5.2.0 and later
Information in this document applies to any platform.

Symptoms

Issue occurs in Oracle Clinical : Job Status (Request Time, Submission Time, Etc) in OC-Submitted Batch Jobs does not match Server's Time.

For example : Client is in EST timezone and it is currently 15-Jan-2018 12:45 AM. Server is located on PST time and server time is 14-Jan-2018 21:45.

When running a job (for example Admin, Admin Reports, Reference Codelists), all of the Job Status timestamps read in OC - Submitted Batch Jobs displays 14-Jan-2018 16:45 which is local time -8 or server time -5.

When opening the report(Admin, Admin Reports, Reference Codelists), the timestamp is on the first page under Report Date and the correct server time of 21:45 is present.


Cause

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