CreditNoteAutomatch is Matching Credit Note Which is Outside Tolerance With Credit Note Request
(Doc ID 2359919.1)
Last updated on JULY 05, 2018
Applies to:Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.
CreditNoteAutomatch is matching credit note which is outside tolerance with credit note request.
Steps to Recreate:
1. Create a credit note request for two items.
2. Create a credit note with only one item.
3. Run reimcreditnoteautomatch batch.
4. Notice that credit note and credit note request are matched though they are outside tolerance.
1 Credit note request with 2 lines (-900), 1st Credit note with 1 line item (-300), 2nd credit note not received.
Expected Result: Credit note request should be partially matched against the credit note.
Actual Result: Credit note request was fully matched against the credit note.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!