"HI-DYLO-007; Nested Exception..." Occured in 3 Different Steps of the Claims Flow Processing
(Doc ID 2360228.1)
Last updated on SEPTEMBER 12, 2019
Applies to:
Oracle Health Insurance Claims Adjudication - Version 2.17.2.0.0 and laterInformation in this document applies to any platform.
Symptoms
The issues were encountered when doing a performance test with a large volume of claims. It was reported in
- System Checks
- Pricing
- Finalize.
It is not clear what this message entails and it is difficult to reproduce.
This error has not been encountered before. In doing some performance tests, WLS has been stopped and started a number of time and the queue was also emptied. Not sure if that is related.
Claims with this error are not processed correctly.
ERROR
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HI-DYLO-007; nested exception is com.oracle.healthinsurance.support.cache.api.exception.NamedCacheNotActiveException
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |