Jobs Not Getting Re-Assigned When The Shift Has Leave POU For That Day

(Doc ID 2360528.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.2.0.3.13 [Release 2.2]
Information in this document applies to any platform.

Symptoms


Jobs not getting re-assigned when the shift is having leave POU for that day

User saw an issue in production where jobs remain assigned to a shift, even when there is a leave POU assigned to that shift for that day.
Expect the jobs to be optimized once shift is put on leave which is not happening, showing the job as assigned. The Scheduler has started giving rejections after this error.

ERROR
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Cause

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