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Incorrect Message Is Populating When Tax Compliance Persists While Trying To Match The Invoice (Doc ID 2360607.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When Invoice created at header level with TAX discrepancy is getting matched from screen. System is not allowing the user to match the Invoice and getting the below pop-up message.


Steps To Recreate: 

   1. Create Invoice at header level with tax discrepancy (Ex: Receipt Vat is 7 %, Invoice Vat is 0%).
   2. Run auto match batch, notice that invoice remains in UnResolved Match status.
   3. Try to match the invoice from summary match.
   4. Notice that getting incorrect message which misleads the user.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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