Cancelling a Tasks Which Has Larger Time Windows Timed Out Through MWM CDI And SOAP

(Doc ID 2360624.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 to 2.3.0.1.0 [Release 2.1 to 2.3]
Oracle Real-Time Scheduler - Version 2.1.0.6 to 2.3.0.1.0 [Release 2.1 to 2.3]
Information in this document applies to any platform.

Symptoms

When attempting to cancel a tasks which has large time windows using M2-FinalizeUtilityActByHost Service a Query timed out message is returned.

Using the activity portal to cancel also results in a query timed out message.

Cause

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