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Installing 5.5 Rate Manager On 2016 Server. IBFA Web Page Would Not Accept Basic "admin" Credentials (Doc ID 2360681.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.5.0.0.0 version, Framework Administrator IBFA

Installing 5.5 Rate Manager on 2016 server. IBFA web page would not accept basic "admin" credentials


ERROR
-----------------------
Log Name: Application
Source: InsbridgePublishedException
Date: 1/30/2018 8:45:19 AM
Event ID: 0
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: WHLIB5_SBXRM.ZIC.PRI
Description:
Could not find file 'C:\PROGRAM FILES\ORACLE\INSBRIDGE\Webs\IBFA\bin\INSBRIDGEXML'.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  
  
  0
  3
  0
  0x80000000000000
  
  8685
  Application
  WHLIB5_SBXRM.ZIC.PRI
  
  
  
  Could not find file 'C:\PROGRAM FILES\ORACLE\INSBRIDGE\Webs\IBFA\bin\INSBRIDGEXML'.
  


Log Name: Application
Source: InsbridgePublishedException
Date: 1/30/2018 8:45:19 AM
Event ID: 0
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer:
Description:
Could not find file 'C:\PROGRAM FILES\ORACLE\INSBRIDGE\Webs\IBFA\bin\Insbridge.Net.Fwk.dll.config'.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  
  
  0
  3
  0
  0x80000000000000
  
  8684
  Application
  WHLIB5_SBXRM.ZIC.PRI
  
  
  
  Could not find file 'C:\PROGRAM FILES\ORACLE\INSBRIDGE\Webs\IBFA\bin\Insbridge.Net.Fwk.dll.config'.
  

 
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BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to IBFA using Windows Authentication.

Cause

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