Docfactory Identifier Process Uses 100% CPU Because Of Non Thread Safe HashMap Usage

(Doc ID 2360708.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Oracle Documaker - Version 12.3 and later
Information in this document applies to any platform.


On : 12.3 version, Enterprise Edition

Under high-load on multi-core servers the Identifier, and Receiver could get into a race condition causing failures to burst a stacked job into transactions, or start to consume a lot of CPU time.

The issue can be reproduced at will with the following steps:
1. Submit stacked jobs in HotFolder through DWS.




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