Event Code "PRMDB-0396-9, Message: SQL Error Code:1205, Level: 13, Procedure: GETNEXTKEYS, Line: 9 Transaction (Process ID 206) was deadlocked" When Scheduling in P6 Professional, Connected to a SQL Server 2014 Database (Doc ID 2360798.1)

Last updated on MARCH 22, 2022

Applies to:

Symptoms

When multiple users are working in the same large project and scheduling, the scheduling sometimes gets stuck at certain percentages (20%) and will freeze for an extended period of time (upwards of an hour). 

Note:

• This issue occurs when connecting to a SQL Server 2014 database.
• While this is occurring, a different user can log in, open the same project and schedule it quickly (under 1 minute).
• Sometimes, the original stuck scheduling process will end with the following event code: 
  

Executable:    PM.exe
Application:   Primavera P6 Professional R15.2
Event Code:    PRMDB-0396-9
Message:      
PRM DBAccess Error: SQL State: 51, SQL Error Code:1205, Level: 13, Procedure: GETNEXTKEYS, Line: 9
Transaction (Process ID 206) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

Cause

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