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DisconnectLeg Responses Causes Hung Calls if Mid-Call BFT Event Occurs for Non-VWS Billing Domains (Doc ID 2360872.1)

Last updated on FEBRUARY 14, 2018

Applies to:

Oracle Communications Convergent Charging Controller - Version 6.0.0 to 12.0.0.0.0 [Release 6.0 to 12.0.0]
Oracle Communications Network Charging and Control - Version 4.3.0 to 5.0.3 [Release 4.3 to 5.0]
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Convergent Charging Controller (OC3C) and Oracle Communications Network Charging and Control (OCNCC or NCC), under the following conditions:

The active call will hang due to slee_acs and the Universal Attempt Termination to Pending with Billing (UATB) node expecting a Confirm/Commit Reservation (CR) Response from the BE which never arrives (as no CR Request was ever sent out).

No errors related to the hung calls are visible in the logs.

Cause

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