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Events and Crews Table Not Immediately Updated for Add Event Associations and Add Crews (Doc ID 2361337.1)

Last updated on MAY 17, 2021

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Oracle Utilities Network Management System - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

Events and Crews List is not updated for Add Event Association in Switching Sheets

Adding an event from a switch sheet seems to link the two but the Events table isn’t getting updated. No error to the client but no visual indication in the table until the sheet is reloaded.

Emergency Switch sheet Events and Crews Section is still blank.
Close and reopen the switch sheet, then the Events and Crews section is updated with the expected information
 

Expected that event gets updated in workagenda with emergency switch sheet and Emergency Switch Sheet events and Crews section gets updated with the associated event information


The issue can be reproduced with the following steps:Create an Emergency Switch Sheet from File->New Switch Sheet and select Emergency

  1. In Events and Crews section of Emergency Switch Sheet, Select the Add button and type in a event number in the associate to event dialog box.
  2. Select a Crew and add them to the Crews section.
  3. Notice that neither the event nor the crew tables have gotten updated.
  4. Log out and then log back in
  5. Bring up your Emergency plan and notice that the Events and Crews are now populated.

 

Review the Weblogic managed server for a message similar to this when starting the server

ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO com.splwg.oms.support.SwmanStaticSingleton:  Disabled SwmanStaticSingleton

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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