Orders Stuck In Initial State At ASAP Level (Doc ID 2361994.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Oracle Solaris on SPARC (64-bit)

Q1: Why were orders stuck in pending state even after SARM connected successfully?

Was the issue with SARM or NEP ?

If the issue was with NEP, would the initial state orders progress if we had just restarted NEP ?

Which logs indicates the long running RPC call ?

Q2: If this an issue in ASAP, is there a fix available ?

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.