Orders Stuck In Initial State At ASAP Level

(Doc ID 2361994.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Oracle Solaris on SPARC (64-bit)


Q1: Why were orders stuck in pending state even after SARM connected successfully? 

Was the issue with SARM or NEP ?

If the issue was with NEP, would the initial state orders progress if we had just restarted NEP ?

Which logs indicates the long running RPC call ?

Q2: If this an issue in ASAP, is there a fix available ?


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