P6 EPPM/PPM Applications Unable to Connect to the Oracle 12c Pluggable Database After Server Restart

(Doc ID 2362088.1)

Last updated on MARCH 07, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 After the database server is restarted or the database services are restarted, no P6 applications are able to connect to the database.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms