Oracle Documaker Enterprised Edition (ODEE) 12.5 is Generating Core Dumps Almost Daily Followed at Some Point by a Loss of Service

(Doc ID 2362156.1)

Last updated on FEBRUARY 22, 2018

Applies to:

Oracle Documaker - Version 12.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.5 version, Documaker Server

ODEE 12.5 is generating core dumps almost daily followed at some point by a loss of service.

Seeing core dumps in the mstrres directory after upgrading to 12.5 (from 12.3).
The Documaker Weblogic Server  is having issues. The Weblogic Servier has totally stopped responding twice in two months.
ERROR
-----------------------
There are core dump files created under the mstres directory:
eg
core.3934 249MB size

No other pertaining errors are observed.

STEPS
-----------------------
1.Large core dump files are getting created in the MRL directory(mstrres) on the
Documaker 12.5 EE Linux box.

eg.
-rw-------. 1 appuser appuser 670261248 Dec 12 23:56 core.11278
-rw-------. 1 appuser appuser 255623168 Oct 25 03:45 core.26275
-rw-------. 1 appuser appuser 281075712 Dec 22 12:08 core.28379


Changes

 

Cause

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