Unable to establish a connection to the server. Please verify that the environment entry is correct and that environment is available.

(Doc ID 2362845.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.3 version, Local Application

When attempting to log into Demantra Local Application after upgrading the instance from 12.2.6.1 to 12.2.6.3 using Sign In using Single Sign-On ,
the following error occurs.

ERROR
-----------------------
Warning:
Unable to establish a connection to the server. Please verify that the environment entry is correct and that environment is available.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade from demantra 12.2.6.1 to demantra 12.2.6.3
2. Log into Demantra Anyware
3. Launch Demantra Local Application.
4. Choose Sign In using Single Sign-On.
It can't log in.

 

Changes

 

Cause

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