PCM_OP_COLLECTIONS_CALC_AGING_BUCKETS Is Showing the Wrong Due Amounts After De-Consolidation
(Doc ID 2363229.1)
Last updated on MAY 03, 2021
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When hierarchical accounts which have due on child bill, is de-consolidated, the opcode PCM_OP_COLLECTIONS_CALC_AGING_BUCKETS is returning results with old bill due generated when the account was a child.
EXPECTED BEHAVIOR
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The dues of the child account before de-consolidation should not be returned by the opcode.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create two accounts (A1 & A2)
2. Consolidate one account under other i.e., A1 (paying Parent account) , A2 (Child account)
3. Make usage of $200 on parent account and $100 on child account and run billing
4. Bill (B1-1) got generated with 300$
5. De-consolidate accounts i.e., remove A2 from the hierarchy
6. Make usage of 50$ on A2 and bill the account. Bill (B1-2) with 50$ is produced
7. Execute PCM_OP_COLLECTIONS_CALC_AGING_BUCKETS; parent shows 300$ and child shows 150$ (wrong) in buckets
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |