Requests to AsEntityLock Creates Deadlocks

(Doc ID 2363573.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.0.0.0 to 10.1.2.13 [Release 10.0]
Information in this document applies to any platform.

Symptoms

Problem Description
Users report a high volume of deadlocks when running a high volume of certain activities.
Database analysis indicated that they are caused by the following query:
select * from AsEntityLock.

Steps to Reproduce
1. Create and Process a large number of policy level activities (ex. MoneyIn).
Deadlocks occur.

Changes

 

Cause

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