Unable To Resubmit The Error Transactions After Application Upgrade

(Doc ID 2363758.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Utilities Load Profiling and Settlement - Version 1.6.1.21 and later
Information in this document applies to any platform.

Symptoms

After upgrading the Load Profiling and Settlements System Application version from 1.6.1.19.0 to 1.6.1.21.27 the following problem occurs:
When an error transaction is resubmitted,  its status changes from Error (E) to Resubmitted (R). Resubmit.  Runtime services picks the transaction and changes its status to P (Processing). Once the transaction reaches P state,  it should start from the same step where it was previously error out:  either completed (C) or Error (E).
Since the application upgrade all the resubmitted transactions are stuck in P state and are not being processed.

Changes

 

Cause

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