Special Characters (elevated "O") in Form Description Field is Causing a Docfactory Distribution Error (341)

(Doc ID 2364337.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Documaker - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.6 version, Enterprise Edition

ERROR
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If a Form Description has a special character or (special character = elevated "O") then the Docfactory process is failing with a 341- Distribution error. 

STEPS
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The issue can be reproduced at will with the following steps:
1 Docfactory process where an invalid entry(special character = elevated "o") is present in the NA POL field in the TRNS table,  causes a 341- Distribution error.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use a special character with DocFactory process.

Changes

 

Cause

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