
Divergence In CCB 2.1 And CCB 2.5- Adjustment Page In Calculated Amount
(Doc ID 2365663.1)
Last updated on SEPTEMBER 29, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 to 2.6.0.1.0 [Release 2.4 to 2.6]
Information in this document applies to any platform.
Symptoms
On : 2.5.0.2.0 version, AD - Adjustment
ACTUAL BEHAVIOR
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Divergence in CCB 2.1 and CCB 2.5- Adjustment Page in Calculated Amount
After adding adjustment then Calculated amount is coming as zero in CCB 2.5 where in CCB 2.1 is update with Rate calculated amount.
EXPECTED BEHAVIOR
-----------------------
Adjustment Page in Calculated Amount should work.
STEPS
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The issue can be reproduced at will with the following steps:
CCB2.1 Configuration:
Adjustment Type : BS-CBC-M
system event -- Adj.Financial Transaction -- CM-ADJT-TA
CCB2.1 Process Step: SA Page
Go to Adjustment page -- Click on Generate and then click on Freeze
Calculated Amount added as 108.00
CCB2.5 Configuration:
Adjustment Type - BS-CBC-M
Algorithm: BS-CONTVATUP
Algorithm Type: ADJG-RT
CCB2.5 Process Steps:
1) Service Agreement
2) From Account context adjustment adds.
3) Select SA and add Adjustment Type and click on Generate.
4) Adjustment Generated
5) Calculation Details
6) Clicked on Freeze
Calculated amount is zero. There is difference between in CCB 2.1 and CCB 2.5
Changes
Cause
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