Divergence In CCB 2.1 And CCB 2.5- Adjustment Page In Calculated Amount

(Doc ID 2365663.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version, AD - Adjustment

Divergence in CCB 2.1 and CCB 2.5- Adjustment Page in Calculated Amount

After adding adjustment then Calculated amount is coming as zero in CCB 2.5 where in CCB 2.1 is update with Rate calculated amount.

Adjustment Page in Calculated Amount should work.

The issue can be reproduced at will with the following steps:
CCB2.1 Configuration:

Adjustment Type : BS-CBC-M
system event -- Adj.Financial Transaction -- CM-ADJT-TA
CCB2.1 Process Step: SA Page

Go to Adjustment page -- Click on Generate and then click on Freeze

Calculated Amount added as 108.00

CCB2.5 Configuration:

Adjustment Type - BS-CBC-M

Algorithm Type: ADJG-RT

CCB2.5 Process Steps:
1) Service Agreement
2) From Account context adjustment adds.

3) Select SA and add Adjustment Type and click on Generate.

4) Adjustment Generated
5) Calculation Details

6) Clicked on Freeze

Calculated amount is zero. There is difference between in CCB 2.1 and CCB 2.5


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