ATP Post Plan Processing Finishe With Warning - Now Cannot Schedule Orders And See ATP Downtime Message

(Doc ID 2365930.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle Global Order Promising - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

12.2.6.2

PROBLEM
-------------
ATP post plan processing finished with Warning, and did not update to allow scheduling of orders to resume normally.
Users got message - Scheduling failed. ATP is currently unavailable due to planned down time

AND Post plan processing also has finished without any warning and still get the same message


STEPS
--------
Run 24x7 ATP plan
This does not happen every day and has been intermittent.

ATP post plan processing run times have erratic.

EXPECTED BEHAVIOR
----------------------------
IF request is finishing with warning, then it should resume normal scheduling of orders and not be unable to schedule orders.

BUSINESS IMPACT
----------------------
Cannot schedule any sales orders.

Cause

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