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Running AutoVue Using JNLP (Java Web Start) Does Not Work on MAC, Getting Error: "jnlp can't be opened because it is from an unidentified developer." (Doc ID 2366630.1)

Last updated on NOVEMBER 10, 2022

Applies to:

Oracle AutoVue 2D Professional - Version 21.0.1 and later
Oracle AutoVue Office - Version 21.0.1 and later
Oracle AutoVue 3D Professional Advanced - Version 21.0.1 and later
Oracle AutoVue EDA Professional - Version 21.0.1 and later
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.1 and later
Information in this document applies to any platform.

Symptoms

Using AutoVue as a Java Web Start application. It works on Windows machines but it does not work on Apple Mac. The jnlp file gets downloaded but does not run since the Mac does not recognize it as being from an identified developer. Double clicking on the jnlp file will not work either.

The error will say: "jnlp can't be opened because it is from an unidentified developer."

Cause

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In this Document
Symptoms
Cause
Solution

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