Page Two Attributes Configuration Screen of Subclass is Blank in Java Client on SSL Enabled Environment With Error Failed to load class com.agile.psi.server.customer.CustomerLite

(Doc ID 2366830.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Page Two attributes configuration screen is blank for specific subclass in the Java Client after enabling SSL.

In the Java console to see the error message.

Error

java.lang.ClassNotFoundException: Failed to load class com.agile.psi.server.customer.CustomerLite
at weblogic.rmi.utils.WLRMIClassLoaderDelegate.loadClass(WLRMIClassLoaderDelegate.java:208)
at weblogic.rmi.utils.WLRMIClassLoaderDelegate.loadClass(WLRMIClassLoaderDelegate.java:135)
at weblogic.rmi.utils.Utilities.loadClass(Utilities.java:306)
at weblogic.rjvm.MsgAbbrevInputStream.resolveClass(MsgAbbrevInputStream.java:439)
at weblogic.utils.io.ChunkedObjectInputStream$NestedObjectInputStream.resolveClass(ChunkedObjectInputStream.java:268)
...
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.agile.ui.pcclient.pa.frame.AttributeListTableModel2.prepareTabularData(PAClassTabsFrame.java:894)
at com.agile.ui.pcclient.pa.frame.AttributeListTableModel2.(PAClassTabsFrame.java:878)
at com.agile.ui.pcclient.pa.frame.PAClassTabsFrame.getAttributes(PAClassTabsFrame.java:292)
at com.agile.ui.pcclient.pa.frame.PAClassTabsFrame.changeTab(PAClassTabsFrame.java:254)
at com.agile.ui.pcclient.pa.frame.PAObjectFrame.stateChanged(PAObjectFrame.java:412)
at javax.swing.JTabbedPane.fireStateChanged(Unknown Source)
...

What is Working

Subclass-> Page Two screen shows fine when accessing to Java Client on the environment where same Agile database is copied but SSL is not enabled


Steps

The issue can be reproduced at will with the following steps:
1. Access to Java Client in SSL enabled environment as admin user
2. Goto Admin tab, Data Settings > Classes > Parts > Subclass (User Interface Tabs) > Page Two, and double click
3. The page shows blank




Changes

 Enabled SSL

Cause

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